CIRES Alumni, Tianwa Chen, is excited to share, “How Do Experts Make Sense of Integrated Process Models?“, accepted at the 36th International Conference on Advanced Information Systems Engineering (CAiSE 2025), to be held in Vienna, Austria, June 16–20, 2025.

“This paper presents the latest findings from my PhD research, in collaboration with a fantastic team: Barbara Weber, Graeme Shanks, CIRES CI Gianluca Demartini, CIRES Research Director, Marta Indulska, and CIRES Director, Shazia Sadiq. I’m incredibly proud of what we’ve achieved together! This work advanced the understanding of sensemaking practices of process knowledge workers engaged in tasks on integrated modelling of business processes and rule. Utilizing cued-retrospective think-aloud interviews with eye-tracking as the cue, our study conducted a deep qualitative exploration that revealed diverse sensemaking practices and strategies experts employed during information foraging and information processing.”