Project

Defining and Measuring Analytics Value

This PhD project commenced in February 2022 with the recruitment of PhD researcher Daisy Xu at The University of Queensland. Originally established as a collaboration with Aginic, a Brisbane-based analytics consultancy that was subsequently acquired by Mantel, the project explored how organisations create value from data and how that value can be systematically defined, measured, and sustained over time.

About the Project

This PhD project commenced in February 2022 with the recruitment of PhD researcher Daisy Xu at The University of Queensland. Originally established as a collaboration with Aginic, a Brisbane-based analytics consultancy that was subsequently acquired by Mantel, the project explored how organisations create value from data and how that value can be systematically defined, measured, and sustained over time. Through her PhD thesis, Three essays on data (re)use and value creation in organizations, Daisy examined a challenge faced by organisations across every sector: how to ensure that data remains meaningful, adaptable, and useful over time. Rather than viewing data reuse as purely a technical problem, her research investigated how people, technologies, and organisational structures work together to make data valuable across teams, functions, and changing business contexts. Daisy completed her PhD in February, and graduated in July 2026, and was the first PhD graduate for the Centre. She was supervised by Associate Professor Dongming Xu and Associate Professor Saeed Akhlaghpour from the UQ Business School.

A key component of the project was Daisy’s industry placement with Mantel, where she worked closely with practitioners, data scientists, and business leaders to understand how organisations create, govern, and reuse data in practice. This industry engagement helped connect academic research with practical business challenges and demonstrated how research can generate actionable insights that support better data governance, greater trust in data assets, and more effective value creation.

For Mantel, the collaboration addressed a longstanding industry challenge: understanding and measuring the value generated from data and analytics investments. As organisations continue to invest heavily in data capabilities, demonstrating both tangible and intangible returns remains difficult. The project provided an evidence-based foundation for understanding the mechanisms of data-driven value creation and developing approaches to measuring analytics value in organisational settings.

The project aligns closely with CIRES’s Information Resilience research agenda by examining how organisations can create, protect, and sustain data assets that remain valuable, trusted, and adaptable as business needs, technologies, and environments evolve.

This project is one of two CIRES projects with Mantel related to organisational and transformational aspects of data, algorithms, and AI. The second project, Developing Analytics-Driven Organisations, commenced in April 2023.

See Daisy’s Graduate Profile Story


Project Team

Daisy Xu

PhD Graduate

Emma Freya

Associate Supervisor




Partner




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